If you are evaluating a CRM project, most likely you are consider the Big 3 CRM vendors: salesforce.com, Oracle CRM On Demand, and Microsoft. All vendors provide good solutions depending on your requirements, budget, and end user preference. These 3 companies are in an arms race to find SaaS clients. They compete with each other over features, functionality and price. At the end of the day, customers get more functionality for the subscription price which is a significant benefit of SaaS software.
I have heard that Content Library will be included for free as part of the standard offering in salesforce.com ‘ Spring 2009 release.
This is a powerful collaborative product that can save time and money for every sales and marketing department. Enjoy the video.