Charlie graduated with a BS in Management Science and Information Systems from Pennsylvania State University. He’s been in the IT industry for over 15 years doing software, hardware and network implementations. Charlie is a certified Toshiba and Apple repair technician. In the past 8 years he’s been managing IT implementation and support for small to medium business around the Philadelphia area. Through this experience Charlie has a great understanding of the whole IT infrastructure and Business Process. Charlie is a Salesforce certified administrator.